FAQ
Frequently Asked Questions
Everything you need to know about planting trees and making an impact
At One Tree Planted, we believe that small actions can create big change.
Here are answers to the most common questions about our mission, projects, and how you can get involved.
About Us
What is your mission?
Our mission is to make it simple for anyone to help the environment by planting trees. We focus on global reforestation, biodiversity restoration, and creating a healthier planet.
Where do you operate?
We work in regions across North America, Latin America, Africa, Asia, Europe, and Oceania — wherever reforestation is needed most.
Who do you work with?
We partner with local NGOs, community groups, and environmental experts to ensure each project is effective and sustainable.
Donations & Tree Planting
How does my donation work?
Each donation contributes to planting trees in selected regions. Funds support seedling production, planting, and long-term forest management.
How much does it cost to plant a tree?
Costs vary by region and project type, but we aim to keep it affordable so everyone can participate.
Can I choose where my trees are planted?
Yes! You can select specific regions or projects based on your preferences.
When are trees planted?
Planting happens during the appropriate season in each region to ensure the best survival rate.
What types of trees are planted?
We plant native species that are best suited to each ecosystem.
Transparency & Impact
How do you ensure trees are actually planted?
We maintain strong accountability through partner reporting, field monitoring, and ongoing project evaluations.
Do you track projects?
Yes, we use modern tools like satellite monitoring and field reports to track progress and impact.
Who do you work with?
Yes! We share updates, reports, and stories about the projects you support.
Gifts & Fundraising
Can I gift trees to someone?
Yes! You can dedicate trees as gifts for birthdays, holidays, or in memory of loved ones.
Will the recipient be notified?
Yes, you can send a personalized digital certificate or e-card.
Can I start a fundraiser?
Absolutely! You can create a personal or team fundraising campaign to support tree planting.
Business & Partnerships
Do you work with businesses?
Yes, we help companies meet sustainability and CSR goals through tree planting partnerships.
Can brands collaborate with you?
We offer custom campaigns, employee engagement programs, and co-branded initiatives.
Volunteering & Community
Can I volunteer?
We offer volunteer opportunities during special events and environmental campaigns.
Do you provide educational resources?
Yes, we support schools, educators, and students with environmental learning materials.
Payments & Policies
Can I donate internationally?
Yes, we accept donations from around the world with automatic currency conversion.
Is my payment secure?
Absolutely. We use trusted and secure payment systems.
Do you offer refunds?
Please review our refund policy page or contact support for assistance.
Sustainability & Carbon
Do you offer carbon offsets?
We support carbon offset projects, but not all are certified carbon credit programs.
How do trees help the environment?
Trees absorb carbon dioxide, restore ecosystems, improve biodiversity, and support local communities.
Contact & Support
How can I contact you?
You can reach out through our contact page or email support team for any inquiries.
Still have questions?
We’re always here to help — feel free to get in touch anytime.